When you have paid or sent the total payment of your order to the organization and imparted your order to artwork/file either in hard shape or electronic frame, and settled upon the agreed content, which is audited by the printing department, then the production speed and printing turnaround time begin. Submitting an order on our site, you can choose the production speed which demonstrates the number of working days from printing to the shipment. You should send your agreement of the verification before 1 pm Estren Standard Time (EST). The Company and workers attempt their best to give you your items in time by means of transportation. If a delay arises, qualitycustomboxes.com will not be liable for any misfortune/damage done because of a delay in shipping. The clients acknowledge that the organization isn't in charge of any delay because of weather conditions or customs issues which can't be controlled by us. On the off chance that there is an issue with the printing procedure, the charges will be refunded despite the fact that requests aren't dropped caused by a delay in printing.